Laura Hartnett | Laura Hartnett Legal Consulting

I'm the person you call when you know something has to change.

Maybe it's the client problems. Clients are both demanding and unclear. They don’t respond. They don't pay on time and they want discounts. You're drowning in admin work trying to make it right, and you're losing repeat business and referrals because there's a massive disconnect between what clients want and what you're providing.

Maybe it's the talent drain. Attorneys burn out despite competitive salaries. Rainmakers retire without adequate succession plans. You keep losing people you can't afford to lose.

Maybe it's strategic planning that goes nowhere. You create beautiful strategic plans and set lofty goals that sit in a binder. You're focusing on too many priorities (or the wrong ones) and nothing actually changes.

Here's the truth: these aren't separate problems. They're symptoms of the same systems breakdown.

I'm a systems and operational consultant for legal teams. My background as a management consultant, BigLaw litigator, in-house counsel, as well as my training in design thinking, change management, and strategic planning mean that I not only understand the practice of law, I see it differently. I don't just identify problems—I help you redesign your practice around how humans actually work.

It's time to redesign how we practice law.

Whether you need...

- a speaker to inspire change

- interactive workshops and retreats (a few hours or a few days, I bring candy)

- personalized consulting engagements

...this is about building clarity, testing creative solutions, and embedding lasting culture shifts.

1. CLARITY: Uncover What's Actually Broken

Through process mapping and stakeholder interviews, we identify where time, money, and morale are leaking. Not what people complain about—what's actually broken.

2. CREATIVITY: Pilot Small Changes Without Blowing Up Your Practice

Design thinking tools help you test new approaches safely. We pilot changes that address root causes, then pivot and refine based on what actually works in your environment.

3. CULTURE SHIFT: Build a Practice For Both Clients and Attorneys

We embed changes into how your team operates so improvements stick—even after I'm gone (but drop me a line and let me know how its going, okay?). This is about creating the culture that retains talent, delights clients, and actually enjoys practicing law.

The question is: are you ready to redesign your practice of law?

Say hello and you'll get a scheduling link to help you find clarity in a 20 minute chat with me: hello@laurahartnett.com

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